====== Vouchers ====== ===== Two types of Vouchers===== In RADIUSdesk the easiest way to create a new Voucher is by generating a Single Field Voucher. This type of Voucher has a name that is also the password of the Voucher. It is generated by RADIUSdesk by adding two words, making it easy to remember. Here is a sample of Single Field Vouchers: {{:user_guide:single_field_sample.png?600|}} Alternatively you can generate Vouchers with a username you define. RADIUSdesk then generates the password. This is called Username and Password Vouchers. Here is a sample of Username and Password Vouchers: {{:user_guide:user_pass_voucher_sample.png?600|}} To switch between these two types of Vouchers: * Click on the Vouchers icon on the home page. The Voucher Window opens. {{:user_guide:vouchers_icon.png?200|}} * Click on the down-arrow next the the ADD button on the Action Toolbar in the Vouchers Window. This will open a drop-down list. {{:user_guide:add_voucher_dropdown.png?300|}} * Select between Single Field Voucher or Username and Password Voucher in the drop-down list. By default it Single Field Voucher is selected. Your setting will remain until you change it again. ===== Create a New Single Field Vouchers===== Vouchers are created for visitors to your WiFi Realm. As an example we want to generate voucher for customers at Bean There Coffee Shop. We want to allow them 1 Hour uncapped internet. Follow these steps. * On the Home Screen of RADIUSdesk click on the Vouchers Icon. {{:user_guide:vouchers_icon.png?200|}} The Vouchers Window opens with a list of existing Vouchers. * Click the **Add Button** on the Action toolbar in the Voucher Window. {{:user_guide:action_toolbar.png?200|}} * A New Voucher panel appears {{:user_guide:new_voucher_panel.png?400|}} * Select **Logged In user** to pick yourself as the owner who will manage this Voucher. * Click** Next** to carry on to Voucher detail. * Select **Bean There** as the** Realm** in which the customers will have WiFi access from the Realm drop-down. * Select **Time-Standard-1Hour** from the **Profiles** drop-down list to give the customers 1 Hour of uncapped internet. {{:user_guide:new_voucher2.png?400|}} *If you only want to create **one** Voucher leave the **How many?** field on **1** and click **Next** to Finish Voucher creation. OR * If you want to create a **batch** of Vouchers with the same detail, **fill in the number** of Vouchers in the **How many?** field. Another field, **Batch Name** appears. {{:user_guide:new_voucher_panel2.png?400|}} * Give the batch a **name** of your choice. * Click **Next** to finish Voucher creation. ===== Create New Username-and-Password Vouchers ===== * Click on the** Vouchers** icon on the home page. The Voucher Window opens. {{:user_guide:vouchers_icon.png?200|}} * Click on the **down-arrow** next the the ADD button on the Action Toolbar in the Vouchers Window. This will open a drop-down list. {{:user_guide:add_voucher_dropdown.png?300|}} * Select **Username and Password** Voucher in the drop-down list. By default it Single Field Voucher is selected. Your setting will remain until you change it again. * Click the **Add Button** on the Action toolbar in the Voucher Window. {{:user_guide:action_toolbar.png?200|}} * A New Voucher panel appears {{:user_guide:new_voucher_panel.png?400|}} * Select **Logged In user** to pick yourself as the owner who will manage this Voucher. * Click** Next** to carry on to Voucher detail. * In the** Preceding String** field fill in the letters you want the Voucher Usernames to begin with. * Select **Bean There** as the** Realm** in which the customers will have WiFi access from the Realm drop-down. * Select a Profile from the **Profiles** drop-down list e.g.**Time-Standard-1Hour** to give the customers 1 Hour of uncapped internet. {{:user_guide:new_username_vouchers.png?800|}} * Fill the number of Vouchers you want into the **How many?** field. * Give the batch a **name** of your choice. * **SCROLL DOWN** in the panel to see the next item. {{:user_guide:new_username_vouchers2.png?400|}} * Choose the** Password length** by dragging the scroller to the number of your choice. Five digits is easy to use. * Click **Next** to finish Voucher creation. According to the screen shots, RADIUSdesk would now have created a batch of **100 Vouchers** with names **UP-000001 to UP-000100** with random **5digit passwords** like "fZ4Pg" and "k2FnP". ===== Activation and Expiry options for Vouchers ===== ==== Activate Time Vouchers upon first login ==== When handing out 1Hour or 1Day Vouchers it is best if the Voucher only activates when the customer logs in for the first time. This way you can print out a Voucher batch and distribute it over a week or so. The time limit of the Voucher will only start counting down upon first login. To select this option while you are busy creating a **New Voucher**: * Click on the** Activate and Expire tab** in the New Voucher Panel. * Click the check-box to select **Activate upon first login**. Three fields appear. {{:user_guide:activate_first_login.png?400|}} * Select how long a time you want the Voucher to remain valid under the **Days available after first login**. With this option you can allow your customer to use a** 1 Hour Voucher** for 15 minutes at a time **over four days** if you select **4** in the above mentioned field. To select this option after you **already created** a Voucher: * On the Home Screen of RADIUSdesk click on the Vouchers Icon. {{:user_guide:vouchers_icon.png?200|}} The Vouchers Window opens with a list of existing Vouchers. * Click on the Voucher you want to Edit. * Click the **Edit Button** on the Action toolbar in the Voucher Window. The selected Voucher's tab opens. {{:user_guide:action_toolbar.png?200|}} * Click the check-box to select **Activate upon first login**. Three fields appear. {{:user_guide:voucher_edit_first_login.png?800|}} * Select how long a time you want the Voucher to remain valid under the **Days available after first login**. * Click **Save**. ==== Set an Expiry Date for Vouchers ==== By default Vouchers are set to never expire. To give an Expiry date to a batch of Voucher **while busy creating** the batch: * Click on the** Activate and Expire tab** in the New Voucher Panel * Click the check-box to deselect **Never Expire** option. Another field appears. {{:user_guide:voucher_expire.png?400|}} * Select an Expiry Date from the calendar in the **Expire** field. To select this option after you **already created** a Voucher: * On the Home Screen of RADIUSdesk click on the Vouchers Icon. {{:user_guide:vouchers_icon.png?200|}} The Vouchers Window opens with a list of existing Vouchers. * Click on the Voucher you want to Edit. * Click the **Edit Button** on the Action toolbar in the Voucher Window. The selected Voucher's tab opens. {{:user_guide:action_toolbar.png?200|}} * Click the check-box to deselect **Never Expire** option. {{:user_guide:voucher_edit_first_login.png?800|}} * ** SCROLL DOWN** in the panel to see the next item. * Select an Expiry Date from the calendar in the **Expire** field. * Click **Save**. ===== Change a Voucher Password ===== The password of a Single field type Voucher cannot be changed. To change the password of a Username-Password type Voucher: * Click on the Vouchers Icon on the Home Screen of RADIUSdesk. {{:user_guide:vouchers_icon.png?200|}} The Vouchers Window opens with a list of existing Vouchers. * Click on the Voucher you want to Edit. * Click on the **Password** icon on the **Extra Actions** Toolbar. A panel appears. {{:user_guide:extra_tools.png?200|}} * Type in the **new password** in the given field. {{:user_guide:change_voucher_password_panel.png?300|}} * Click **OK** to finish. ===== Print a PDF of Vouchers ===== To print all or some of your existing Vouchers, you can generate a** printable .pdf file**. Follow these steps: * Click the **Vouchers icon** on the home page. The Voucher Window opens. {{:user_guide:vouchers_icon.png?200|}} * ** Select** the Vouchers you want to print. (If you want to print all the Vouchers you don't have to select anything). * Click on the **PDF icon** on the Documents toolbar in the Vouchers Window. A Generate PDF Panel opens, {{:user_guide:document_tool.png?150|}} * Select the format from the** Output Format** drop-down list. {{:user_guide:generate_pdf_panel.png?400|}} * Tick off **Only Selected** if you don't want to print all the Vouchers but just those you selected two steps up. * Click on the **Advanced tab** in the Generate PDF Panel. * **SCROLL DOWN** in the panelto browse through items you can add to or omit from the PDF {{:user_guide:generate_pdf_panel_adv.png?400|}} * Click **OK** to view the PDF. If your browser does not support PDF, the file will be downloaded to your pc instead of viewed. ===== Export a CSV list of Vouchers ===== * Simply click on the **Export to CSV** button to bring up a dialog box that will offer you a choice of columns to include. * When you click **OK** your browser will download the CSV file and may offer you the option to open it with a specified program.