RADIUSdesk

Permanent Users

Creating a New Permanent User

Permanent Users are created for regular users of your WiFi Realm. As an example we want to add Jenny the Cashier as a Permanent User at Bean There Coffee Shop. We want to allow her 1GB usage per month. Follow these steps.

  • On the Home Screen of RADIUSdesk click on the Permanent Users Icon.

The Permanent Users Window opens with a list of existing permanent users.

  • Click the Add Button on the Action toolbar in the Permanent User Window.

  • A New Permanent User panel appears

  • Select Logged In user to pick yourself as the owner who will manage this Permanent User.
  • Click Next to carry on to user detail.
  • Fill in the Username and Password of the Permanent User you are creating.
  • Select Bean There as the Realm in which Jenny will have WiFi access from the Realm drop-down.
  • Select Data Standard 1G from the Profiles drop-down list to give Jenny 1G of data to use per month.

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Creating Multiple Permanent Users

If you want to create more than one Permanent User for the same Realm with the same Profile of 1Gb Limit per month, then follow the same steps as above to create a Permanent User.

  • While the New Permanent User Panel is open, tick off the Create multiple Users tick box.
  • After filling in the first username and password click the Next button.
  • The First user is then added to the Permanent Users window while the New Permanent User panel remains open. A Green pop-up appears to confirm the creation of the Permanent User
  • Fill in a second and third Username and password and click Next until all desired users are created.
  • Close the New Permanent User panel when you have created all you wanted to.

Setting Activation and Expiry dates for a New Permanent User

Another two tabs available inside the New Permanent User Panel is Personal Info and Activate and Expire. By Default when creating a New Permanent User Activated and Always Active is selected.

  • To Deactivate the user at first, to activate later, click the Activate check-box to remove the mark.

If you want your user to only have Access for a certain period, say three months

  • Leave the Activate check-box checked.
  • Uncheck the Always Active check-box. This will open date fields.
  • Select a date to Activate (From) and a date to Expire (To)
  • Click Next to finish.

Enable or Disable an existing Permanent User

Once a Permanent User is created you can always Activate or Deactivate a user by selecting their username in the Permanent User Window and clicking on the Enable/Disable button on the Extra Actions Toolbar in the Permanent Users Window.

Changing an existing Permanent User's Activation and Expiry Dates

If you have already created a user but now want to change the Activation and Expire dates of the user, follow these steps:

  • Click the Permanent User Icon on the Home page. The Permanent User Window opens with a list of existing Permanent Users.

  • Click on the user you want to change and click the Edit button on the Action Toolbar in the Permanent User Window.
  • Click on the Always Active check-box to deselect it. The date fields appear below the check-box.
  • Select a date to Activate (From) and a date to Expire (To):
  • Click Save.

Note: The Activate and Deactivate Options are also available when changing the user's password with the Password Manager Applet.

The Password Manager Applet

The Password Manager can be found on the home page of RADIUSdesk because it is used often.

  • Click on the Password Manager Icon on the RADIUSdesk home page. The Password Manager window appears.

  • From the Username drop-down select the user who's password needs to be changed. Their current password appears in the next field.
  • Fill in a new password in the relevant field.
  • If you want to change the same user's Activation dates, Click on the Always Active check-box to deselect it. The date fields appear below the check-box.
  • Select a date to Activate (From) and a date to Expire (To):
  • Click Save.

Changing a User's Time-Data-Bandwidth Profile

The Profile you assign to a user determines how the user is limited in the matter of Time, Data or Bandwidth Usage of the WiFi. To change the Profile of a user take the following steps:

* On the Home Screen of RADIUSdesk click on the Permanent Users Icon.

The Permanent Users Window opens with a list of existing permanent users.

  • Click on the user who's Profile you want to change.
  • Click the Edit Button on the toolbar in the Permanent User Window.

  • A Panel with the user's detail appears

  • Select the desired Profile from the Profile drop-down List
  • Click Save and close.

Note: A Profile is built by adding Profile components. These Profile components are Time limits, Data limits or Bandwidth limits. RADIUSdesk installs with 13 Profile Components that you can mix and match to build the right Limits Profile for your users. If you cannot find the Profile type you desire then create one by following these instructions: Profile and Profile Components

Restricting a Permanent User to a certain Device

To give a person access to the WiFi with only his laptop or only his phone you first need to create a Permanent User account for that person and then add the device's MAC address to the user's account with the BYOD Manager.

The Bring-Your-Own-Device Manager (BYOD Manager)

Once the Permanent user is created we can continue with the following steps:

  • Click on MENUPermanent UsersBYOD Manager. The BYOD Manager window opens with a list of devices.

  • Click the ADD button on the Action Toolbar in the BYOD Manager window. A New Device panel opens.

  • Type in the Mac address of the device you are adding in the first field.
  • Type in a description of the device (e.g. Jenny's laptop) in the next field.
  • Select The Owner from the drop-down list.
  • Select a Profile from the drop-down list that you want to apply to this device.
  • Click Next to close the panel.

With BYOD devices the strictest profile applies. Say for example Jenny is allowed 1GB data as a user but I applied a 250MB profile to her laptop. Then Jenny will only be allowed 250Mb on her laptop and the rest of her data she may use from her phone or pc.

Now that you have created a Permanent User and added a Device owned by this user you can also do the following:

* Click the Permanent User Icon on the Home page. The Permanent User Window opens with a list of existing Permanent Users.

  • Click on the user you want to change and click the Edit button on the Action Toolbar in the Permanent User Window.
  • Click on the Devices tab in the user's window.
  • Click the Connect only from listed devices tick-box to limit the user to the device you added.

Automatic Device Sign-in

You can also tick the Auto-Add device after Authentication tick-box. This will cause the User to only sign in once and from there the WiFi system will allow the device to log-in without having to give a username and password again. Unfortunately, this feature only works with routers that has Mac Authentication built in.

Try it:

* Click the Permanent User Icon on the Home page. The Permanent User Window opens with a list of existing Permanent Users.

  • Click on the user you want to change and click the Edit button on the Action Toolbar in the Permanent User Window.
  • Click on the Devices tab in the user's window.
  • Click the Auto-Add device after Authentication tick box to allow automatic sign in to that user's devices after they have logged in once.

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